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FREQUENTLY ASKED QUESTIONS
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How do I choose a moving company?When selecting a moving company, look for positive customer reviews, transparent pricing, insurance coverage, and a wide range of services. It’s also helpful to verify that the company is licensed to legally perform household goods moving.
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How should I pack my belongings?For packing, use sturdy boxes and appropriate packing materials. Fragile items should be wrapped in bubble wrap or packing paper. Use small boxes for heavy items such as books. Label boxes for easy identification. If you prefer, our professional packing services can efficiently handle everything for you.
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How can I contact you for more information or to schedule my move?You can reach us at phone, email, or through our website's contact form. Our team is ready to assist you with questions or to help you schedule your move.
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What items can’t be moved?We cannot transport hazardous materials, perishable goods, and animals. If you’re unsure about specific items, please ask, and we can provide guidance.
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What services do you offer?At No Hassle Movers, we provide a wide range of services, including local and long-distance moving, packing, loading and unloading, transportation of specialty items like gun safes, pianos, grandfather clocks, and hot tubs, as well as pickup and delivery services and donation drop-off services to support your decluttering needs.
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What should I do to prepare for the move?You should start preparing for your move at least 4-6 weeks in advance. This includes organizing your belongings, decluttering your home, and making a list of items that may require special handling. If you choose our packing services, we can assist with this process.
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How much will my move cost?Moving costs are influenced by several factors, including distance, volume of items, the complexity of the move, and any specialty services you may require. To get an accurate estimate, we recommend contacting us for a free assessment tailored to your specific needs.
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What is the best time to move?The best time to move is typically during the off-peak seasons (fall and winter) when demand is lower, often resulting in better pricing and availability. Mid-week and mid-month are usually more affordable compared to weekends and month-end.
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What happens if something gets damaged during the move?As a licensed moving company, we carry the legally required insurance to protect your belongings during the move. If damage occurs, you can file a claim with us, and we will guide you through the process for resolution.
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Will movers disassemble furniture?Yes, our movers can disassemble and reassemble furniture as part of our service. Just let us know in advance if you need this service, and we will make the necessary arrangements.
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Do I need to be present during the move?While it’s generally best to be there during the move to provide direction, many customers choose to trust our team to handle everything. If you decide to be absent, just ensure that we have clear instructions and access to your home.
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Can you help with storage needs?Yes, we offer storage solutions for items that can't be moved immediately.
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What should I do with my pets during the move?To ensure your pets are safe and stress-free during the move, consider keeping them in a quiet room away from the action or arranging for them to stay with a friend or family member until the move is complete.
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What if my moving date changes?If your moving date changes, please notify us as soon as possible. We’ll work with you to reschedule your move. Depending on our availability, this may or may not affect your quote.
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Before the Move:Consultation and Estimate: After you contact us, we will schedule a consultation to discuss your moving needs and provide a detailed estimate. Planning and Preparation: Our team will assist you in creating a moving plan. We recommend organizing your belongings and deciding what to keep, donate, or discard. Communication: Expect reminders and updates leading up to your move date.
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During the Move:Arrival and Setup: Our professional movers will arrive on time and conduct a walkthrough of your home. Handling Your Belongings: Careful loading of items, particularly fragile or specialty ones, will be our priority. Real-Time Communication: We’ll keep you informed about the progress of the move.
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After the Move:Unloading and Setup: We will unload and place your items according to your instructions, assisting with assembly if needed. Final Walkthrough: We’ll conduct a final check to ensure your satisfaction. Enjoy your new home!
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